Personalised Gifts for the whole family and for every occasion.

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personalised gifts guarantee

Frequently Asked Questions

A. Any errors in the personalised details given to us by the customer i.e. spelling mistakes in the name or the incorrect date of birth, can be rectified, but will incur a nominal charge of £5 for us to re-produce and send out a replacement unframed version. 

We are very sorry we have to insist on this but it’s due to the time required to re-produce the item and to cover the extra postage and packing costs incurred.   If the error is ours, then we will send out a replacement free of charge. The back of the frame is easily opened and you can swap over the original with the replacement.

A. Yes we do. All cheques should be made out to Mr Kevin Jones, and posted to us at:

26 Pitt Road,
Thornton Heath,

A. Yes. We have a safe and secure ordering service and your details are used for the sole purpose of processing your order. However we may use your email to send you special offers from time to time.

We will never sell, rent or lease your personally identifiable information to any third parties.

A. Yes it is. The size of photo is 6x4 (15cm x 10cm) which is the standard size all photo booths can easily print one. The photo is easy to fit and easily adheres to the keepsake.

A. Birthday News and Wedding Anniversary News gifts are available for anyone born/married between:

1st January 1900 and 31st December 2009.

A. No sorry all the information has already been research and prepared.
However, the lucky lottery numbers or the person’s character analysis can be removed if you wish, just send us an email with your request.

A. No problem, send us an email and we will endeavour to post it out first class the next day, alternatively we could send it special delivery at an extra cost.
A. Yes, we can deliver worldwide. Postage cost is £9.95 for one framed gift and £4.50 for laminated gifts anywhere in the world.

A. We always use First Class Post by Royal Mail for all our UK and N. Ireland Customers. 

For all our Customers included for your peace of mind all the gifts are:-

1.Our Framed Gifts are Shrink Wrapped & Securely Packaged in A4 size Padded mail-lite bags for Extra Protection 
2. All our frames have Double Strengthening on the corners.
3. All our products are quality checked before posting out. 
4. Your satisfaction is guaranteed with a full 100% Money Back Guarantee 
5. Secure Online Ordering.  

For Worldwide Customers included for your peace of mind all the gifts are:-
We always use Airmail by Royal Mail for all our Europe and Worldwide customers.

A. Delivery is as follows:-


UK & N. Ireland   First Class   1-3 Days   

Europe & Eire      Airmail        3-5 Days  

Worldwide           Airmail      5-10 Days 

If your gift is urgent. please give us a call and we could send your gift special delivery at a nominal cost.